TERMS
RETURNS
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The satisfaction of our customers means the world to us.
If one of our items presents a manufacturing defect, you may request an exchange or return at no cost, within the next 30 days after you receive your order. You should provide evidence of the damage to hola@miagarciajewelry.com. The items should be in perfect conditions, unused and in their original packaging.
In case they show visible damage due to customer misuse, the cost of repair or exchange + shipping should be covered by the customer.
TERMS OF USE
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If deemed necessary, our policies, prices or products may have modifications and/or updates. We reserve the right to do so at any time and without prior notice.
PAYMENTS
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All our prices are shown by default in Mexican Pesos (MXN)
You may change this to see them in US Dollars (USD) or Euros (EUR). We offer two payment methods within the site: 1. Debit or credit cards. (Visa, Mastercard and American Express) 2.PayPal We accept deferred payments over 6 months without interest, on purchases starting at $5,000 MXN.
SHIPPING
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Unless stated as "In Stock", all pieces are made to order. Please allow 2 to 3 weeks for processing. For urgent orders, please write to us at hola@miagarciajewelry.com before making your purchase, and we'll see if we can help.
Domestic Shipping (CDMX) - We have express courier service within the city, at no cost.
National shipments and to the U.S.A. - Depending on the season, please allow 1 to 5 days for delivery. International Shipping - Depending on the season, please allow 3-10 days for delivery.
In case of delays, damage, theft or loss during the route of your order, please consider that the issue must be dealt with directly with the parcel service and would be outside of our responsibility. We appreciate your understanding.